The Scholl arch supports are designed to provide support to fallen arches and to provide shock absorption to the heel area, longitudinal arch and metatarsal areas. It is the first commercially available orthotic that can be tailored to the user with an adjustable insert system. Each gel arch support has three kidney-shaped support inserts which vary in hardness, density and elastic properties to meet therapeutic requirements. This feature allows the user to personalise each arch support and adjust the level of support over time. The product is a highly aesthetic, stylish and functional alternative to the traditional, mundane appearance of standard orthotics. This product was the recipient of many awards: it won an Australian Design Award, the Powerhouse Museum Selection, and the Design Institute of Australia - Industrial Design Award in 2004.
The arch supports are made from a thermoplastic elastomer, a type of plastic which combines the processing benefits of thermoplastic with the softness of rubber. This material is easier to process and more stable than traditional silicone-based elastomers. It can be injection moulded in one step and does not require a catalyst. The designers worked closely with the manufacturers and polymer suppliers to develop the manufacturing process for the product.